As part of the effort to reopen services to citizens, the consular network has been instructed to resume its activity gradually. This process will start between 4 and 18 May in most posts.

This process will take place with the utmost respect for the safety of workers and the general public. To this end, nearly 300 thousand euros were invested in the acquisition of PPE and CPE (Personal and Collective Protective Equipment), such as acrylic dividers, masks, gloves and disinfectant gel, which have already been provided to the consular posts.

Delivery of documents and appointments for the issuance of Citizen Cards and Passports, as well as other Civil Registry acts, will take precedence as services return to normal. Other consular acts will be made available gradually.

The return to full consular operationality will be geographically asymmetric, depending on the evolution of the pandemic and the measures that local authorities put in place.

In view of the measures still in place in the United Kingdom and Italy, consular posts in those countries will not be reopened to the general public before June and will be subject to the enactment of concrete measures by the local authorities. In the United States, the return to normalcy will depend on the decisions taken by the federal government and/or the State governments.

Lisbon, 8 May 2020

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